Beam is hiring a

Senior Operations Associate

Auckland, New Zealand
Beam is Asia-Pacific’s largest and fastest-growing shared micromobility company led by technology and innovation. We’re on a mission to turn little drives into better rides and make cities flow better for everyone. Shared micromobility is one of the fastest-growing industries globally, and we are leading the way in Asia-Pacific, with fast-growing operations in Australia, New Zealand, South Korea, Taiwan and Malaysia, with many new city launches underway.

Operations is at the heart of our business, ensuring the lights are kept on. The team is responsible for establishing systems and processes so incredibly seamless that Beam users are ensured unrivalled efficiency, safety and top-notch service.

The Operations Associate is responsible for the support and success of Beam's operations. You will be in a high performing team responsible for ensuring our platforms are available to the public. The role demands great technical depth, principled thinking, a stubborn refusal to settle, bold innovation, and a mentality of starting with the user and working backwards. The ideal candidate is highly operational, highly entrepreneurial, and is obsessed with empowering our users.


What you do :

  • Drive forward Beam’s operations across multiple operational verticals, including charging infrastructure, fleet management, and warehouse / supply chain management
  • Set strategic direction for how to grow Beam’s operations in a healthy manner
  • Identify key operational metrics and manage a tight ship
  • Innovate constantly on existing processes and products
  • Manage team of dozens of Operations Specialists + Scooter Marshals who support the operations
  • Develop and coach your team
  • Collaborate cross functionally (strategy, marketing, policy) to ensure smooth business operations


Requirements

Who you are :

  • Experience in transport / logistics is not necessary, but willingness to learn and get into the weeds of the business is critical
  • Bachelor's degree
  • 2-4 years experience in management consulting, analysis, or in a fast growing startup
  • Experience with people management
  • Passion for solving problems and delivering a great customer experience
  • Highly analytical and creative problem solver, product driven mindset
  • Self starter - you’ll get broad exposure to all aspects of the business and this is a great position to fast track your startup career
  • Strong Excel skills / SQL knowledge a bonus

Benefits

Join us to be part of the urban mobility and sustainable transportation revolution!

We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, cutting-edge technology, barriers to overcome, problems to solve. If you are one to lead the charge, smash through barriers and create positive impact, we want to talk to you!

At Beam, we offer:

• Opportunity to make an impact by being part of a movement that will revolutionise transportation in cities

• Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development

• Flexible and inspiring workplace with a team of competent, motivated and fun co-workers

• Autonomy and ownership of the work you do, with flexible hours and even unlimited days off

• Your choice of a MacBook or Windows laptop

• Comprehensive remuneration package and benefits

The Beam Group of Companies is an equal employment opportunity employer, dedicated to providing an inclusive, open and diverse work environment. All are welcome regardless of race, language, religion, gender, nationality, age, disability or other divisive categorisations.

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